India’s first Patient Assistance Service
Healthcare can be overwhelming—from finding the right doctor to managing appointments, paperwork, insurance, and follow-up care. Shifara Health Concierge is designed to simplify every step of your treatment journey, giving you the confidence and support you deserve.
Your dedicated care companion is with you from the first consultation through recovery.
India’s first Patient Assistance Service
Hospital Navigation & Patient Assistance
We help you navigate the healthcare system with ease, ensuring a smooth and hassle-free experience.
- Doctor appointment scheduling
- Priority registration & queue management
- Diagnostic test scheduling
- Admission & discharge coordination
- Pharmacy assistance
Care Coordination
Managing multiple doctors and treatments doesn't have to be complicated. We keep every aspect connected.
- Multi-speciality consultation support
- Treatment plan explained simply
- Follow-up scheduling
- Medical record coordination
Insurance, Billing & Financial Support
Medical paperwork shouldn't add stress. Our team helps you understand and manage the financial side.
- Cashless admission assistance
- TPA coordination
- Insurance claim documentation
- Treatment cost estimates
- Billing dispute assistance
Digital Medical Records
Keep all your healthcare documents securely organised and accessible whenever you need them.
- Doctor consultations & prescriptions
- Diagnostic reports & scans
- Bills & treatment estimates
- Discharge summaries
- WhatsApp & patient portal access
Priority Doctor Appointments
When timely treatment matters, we help you connect with leading specialists without unnecessary delays.
- Priority scheduling
- Fast-track consultations
- Specialist matching
- Hospital coordination
- Appointment reminders
Transparent Treatment Costs
Know exactly what you're paying before treatment begins with clear and transparent pricing.
- Detailed package estimates
- Hospital cost comparisons
- No hidden charges
- Financial guidance
- Payment planning support
Choose the Right Care Plan for Your Journey
Whether you need assistance for a single day or complete end-to-end support throughout your treatment, Shifara Health offers flexible concierge plans designed around your healthcare journey.
Shifara Care Guide
Ideal for patients seeking dedicated one-day support for their treatment.
Hospital Assistance
- Doctor appointments
- Fast-track registration
- Queue management
- Diagnostic scheduling
- Pharmacy assistance
Care Coordination
- Multi-speciality consultations
- Treatment plan explanation
- Follow-up scheduling
- Medical record collection
Billing Support
- Cashless approval assistance
- Claim documentation
- Cost estimate explanation
- Billing support
Patient Support
- Dedicated WhatsApp assistance
- Daily family update
- Prescription & document organisation
Shifara Care Companion
Ideal for patients requiring complete concierge assistance during their treatment and hospital stay.
Everything in Care Guide +
- Dedicated Care Companion
- Unlimited hospital visits
- Doctor coordination
- Hospital admissions & discharge support
- Medical report collection
Treatment Assistance
- Daily treatment coordination
- Prescription management
- Diagnostic & investigation scheduling
- Interpreter coordination
Family Assistance
- Accommodation coordination
- Local transportation assistance
- Dietary guidance
- Daily family updates
Ongoing Support
- Dedicated WhatsApp support
- Billing assistance
- Insurance documentation support
- Follow-up appointment scheduling
Shifara Care Partner
Our most comprehensive concierge plan, designed for patients undergoing long-term treatment, multiple consultations, surgery, recovery and continued follow-up care.
Everything in Care Companion +
- Unlimited Care Companion support
- Priority coordination across hospitals
- Unlimited doctor consultations
- Complete treatment journey management
- Emergency assistance
Premium Patient Services
- VIP appointment scheduling
- Dedicated hospital relationship manager
- Comprehensive medical documentation
- Insurance & billing coordination
Family Concierge
- Accommodation assistance
- Local transportation
- Translator assistance
- Dietary support
- Local sightseeing arrangements
Post-Treatment Support
- Digital medical records
- Follow-up consultation coordination
- Recovery planning
- WhatsApp support after returning home
Why Choose Shifara Health Concierge?
Healthcare isn't just about treatment—it's about having the right support at the right time. With Shifara, you receive: