Concierge & Care Companion
A dedicated care companion for hospital visits, paperwork, billing and daily needs, from your first consultation through recovery.
Because Healing Deserves More Than Treatment
Hospitals in a new country can feel overwhelming. A Shifara care companion stays with you from your first consultation to your recovery: booking appointments, explaining each step, handling paperwork and keeping your family informed.
- One dedicated person you can call or message
- Help with food, prayer spaces, transport and family needs
- Clear updates for your family back home
Concierge Services
Hospital navigation
Appointment scheduling, registration, diagnostic bookings, admission, discharge and pharmacy help.
Care coordination
Support across specialists, treatment explained simply, follow-up scheduling and record coordination.
Insurance & billing
Help with cashless admission, TPA coordination, claim documents, estimates and billing queries.
Digital medical records
Consultations, prescriptions, reports, bills and discharge summaries kept in one place, shared on WhatsApp.
Appointments & reminders
Help booking specialist consultations, with reminders so nothing is missed.
Clear costs
Package estimates, hospital cost comparisons and help planning payments.
Choose the Support You Need
Concierge plans are optional. Our core medical travel facilitation stays free for patients.
Care Guide
- Hospital assistance
- Care coordination
- Billing support
- WhatsApp help
Care Companion
- Everything in Care Guide
- Dedicated care companion
- Unlimited hospital visits
- Daily treatment coordination
- Interpreter coordination
- Stay & transport help
- Diet guidance & follow-up scheduling
Care Partner
- Everything in Care Companion
- Unlimited consultations support
- Coordination across hospitals
- Hospital relationship manager
- Local sightseeing arrangements
- Emergency assistance
- Recovery planning & post-return WhatsApp support
Prices in Indian rupees. Hospital, medicine, travel and stay costs are not included in concierge plans.
Talk to a care companion
Tell us where you are in your treatment and we'll suggest the right level of support.