Your questions, answered honestly
Everything you need to know before choosing India for your medical journey.
Frequently Asked Questions
What is Shifara Health?
Shifara Health is a medical tourism facilitator that helps international patients access quality healthcare in India through a trusted network of hospitals and healthcare partners.
Is Shifara Health a hospital?
No. Shifara Health partners with leading hospitals and specialists while independently managing patient coordination, travel support, and concierge services.
How is Shifara Health different from booking directly with a hospital?
We simplify the entire journey—not just the treatment. From choosing the right hospital to travel, accommodation, coordination, and recovery support, we stay with you at every step.
Which hospitals do you work with?
We collaborate with reputed multi-speciality hospitals and experienced specialists across India, ensuring patients receive care suited to their medical needs.
Who can use Shifara Health's services?
Anyone seeking medical treatment in India, along with their accompanying family members or caregivers, can benefit from our services.
What is Shifara Concierge?
Shifara Concierge is your dedicated care coordination service that supports you before, during, and after your treatment journey.
What does the concierge team help with?
We assist with appointments, hospital coordination, airport transfers, accommodation, interpreters, local guidance, and ongoing patient support.
Will someone assist me after I arrive in India?
Yes. Our concierge team remains available throughout your stay to ensure a smooth and stress-free experience.
Can my family receive assistance too?
Absolutely. We also help accompanying family members with accommodation, local travel, language support, and other essential arrangements.
Is concierge support available after my treatment?
Yes. We continue to assist with discharge planning, recovery coordination, follow-up appointments, and your return journey.
How do I start my treatment journey?
Simply share your medical reports with us. Our team reviews your case, connects you with suitable specialists, and guides you through the next steps.
Can I get multiple medical opinions?
Yes. We can arrange consultations with multiple specialists to help you make an informed treatment decision.
Do you help with travel arrangements?
Yes. We assist with medical visa guidance, airport transfers, accommodation, interpreters, and other travel-related support.
Can you arrange post-treatment recovery?
Yes. Depending on your needs, we can coordinate recovery stays, nursing care, rehabilitation, and follow-up support.
Will I have a single point of contact?
Yes. A dedicated care coordinator will support you throughout your medical journey.
What medical records should I share?
Please provide your diagnosis, doctor's prescriptions, investigation reports, scans, and any previous treatment history relevant to your condition.
Are my medical records secure?
Yes. Your medical information is handled with strict confidentiality and shared only with authorized healthcare professionals involved in your care.
Do you help review my reports before treatment?
Yes. Our team coordinates with partner hospitals and specialists to facilitate medical evaluations before you travel.
Does Shifara Health provide insurance?
No. We do not provide insurance, but we can guide patients regarding hospital documentation required for eligible insurance or reimbursement processes.
Can you help me understand treatment estimates?
Yes. We help you obtain transparent treatment estimates from partner hospitals before you make your decision.
How can I contact Shifara Health?
You can reach us through our website, email, or phone. Our team will respond promptly to understand your requirements and guide you further.
How quickly will I receive a response?
Most patient enquiries are acknowledged within one business day, with treatment guidance shared as soon as your medical reports are reviewed.
Do I have to pay to submit an enquiry?
No. Initial consultations and case evaluations are designed to help you understand your options before making any decision.
Can Shifara Health help patients from any country?
Yes. We support international patients from multiple countries seeking treatment in India.
Why should I choose Shifara Health?
Because healing is about more than treatment. We combine trusted healthcare partnerships with compassionate coordination, making every step of your medical journey simpler, safer, and more reassuring.